Not sure exactly how to do this in a blog but here goes:
P1(Facebook users want a group chat feature) -> R1(survey data shows that the majority of people don’t want or don’t care about a group chat feature on Facebook. A few participants mentioned video streaming, file sharing, and new privacy options) -> I1(Having group chat on Facebook may not enhance the chat application experience.) -> C1(Do not implement group chat into Facebook, focus more on enhancing the experience between two individuals chatting).
(Initial predisposition is proven wrong by research which brings me to another one) -> P2(Video streaming, file sharing, and the ability to block or hide yourself on chat, similar to other stand alone chat programs, enhances chatting online). -> R2(Second Survey shows much more interest in video streaming, file sharing, contact groups, and new privacy features).
->I2(Including features that are already implemented in stand alone chat programs such as AIM, MSN, and yahoo messenger, will enhance the user experience with the chat application).
->C1(Add block/invisible features to Facebook chat. Allow file sharing and video streaming with a single friend at a given time. Also enable the ability to organize and construct friend lists and contact groups.)